Providing exceptional service

Patient Services

A typical day in patient support is catering to patients’ needs no matter what. It’s all about going above and beyond for their wellbeing. You’ll thrive in Patient Services if you enjoy working as part of a friendly and supportive team and genuinely love helping people. 

Department and roles


This role is all about greeting guests and patients, and making people feel as welcome as possible. You’ll be the first face people will see coming through the door and we believe in making a good first impression.


+ Front of House
+ Concierge

Facilities & Estates

Our Facilities & Estates team is made up of highly qualified engineers. If you join this team, you’ll be looking after our assets and equipment – and ensuring the safety and comfort of all patients, Caregivers and visitors.


+ Facilities Management
+ Control Room CCTV
+ Painting and Maintenance

Environmental Services (Housekeeping)

The Environmental Services department is patient-focused, and provides full housekeeping coverage to all of our patients. If you join this team, you’ll provide support in ensuring the rooms and general public areas are cleaned to a high standard, as well as assist with any patient queries.


+ Housekeeping
+ Supervisor
+ Area Cleaner

Food Services

We’re working in partnership with CH&CO, providing daily fresh food sourced from the best suppliers around London. Our restaurant for visitors and Caregivers will be serving fresh food with a real focus on health and wellbeing. Our service mirrors the very best 5-star hotels in London so we’re looking for people to help us keep us this standard.


+ Sous Chef
+ Chef de Partie
+ Kitchen Porter

Learning & development

Helping our Caregivers grow 

With a national shortage for Caregivers in specific roles,  from nurses and HR specialists to IT professionals — we’re constantly working to refine our strategies and develop new pipelines to find the top specialists in their field. At Cleveland Clinic London, we’re committed to helping you grow in your career, and we’ll provide you with the right tools to develop new skills and help you set short and long-term goals.

At the forefront of healthcare

Whether it’s enrolling on a leadership course, or being one of the first in the country to use new medical technology, when you join us, you can be sure that your knowledge will advance with industry innovations.

Tailored career development

We invest in continuous learning and development programmes. We blend traditional classroom teaching, with a variety of methods such as on-the-job training, online learning and simulations.

A learning culture

We have a learning culture of curiosity, ownership, openness and collaboration, and we’re committed to providing learning and development opportunities for Caregivers at all levels.

Ready to join us?

Apply Now