A typical day in patient support is catering to patients’ needs no matter what. It’s all about going above and beyond for their wellbeing. You’ll thrive in Patient Services if you enjoy working as part of a friendly and supportive team and genuinely love helping people.
This role is all about greeting guests and patients, and making people feel as welcome as possible. You’ll be the first face people will see coming through the door and we believe in making a good first impression.
+ Front of House
+ Concierge
Our Facilities & Estates team is made up of highly qualified engineers. If you join this team, you’ll be looking after our assets and equipment – and ensuring the safety and comfort of all patients, Caregivers and visitors.
+ Facilities Management
+ Control Room CCTV
+ Painting and Maintenance
The Environmental Services department is patient-focused, and provides full housekeeping coverage to all of our patients. If you join this team, you’ll provide support in ensuring the rooms and general public areas are cleaned to a high standard, as well as assist with any patient queries.
+ Housekeeping
+ Supervisor
+ Area Cleaner
We’re working in partnership with CH&CO, providing daily fresh food sourced from the best suppliers around London. Our restaurant for visitors and Caregivers will be serving fresh food with a real focus on health and wellbeing. Our service mirrors the very best 5-star hotels in London so we’re looking for people to help us keep us this standard.
+ Sous Chef
+ Chef de Partie
+ Kitchen Porter
Juliane Albrecht
Head of Patient Support Services
"Creating a smooth patient experience is key. My role is varied and challenging but very exciting and no two days are the same. Being part of building a landmark in central London that is designed to benefit the community is the most remarkable feeling."
Helping our Caregivers grow
With a national shortage for Caregivers in specific roles, from nurses and HR specialists to IT professionals — we’re constantly working to refine our strategies and develop new pipelines to find the top specialists in their field. At Cleveland Clinic London, we’re committed to helping you grow in your career, and we’ll provide you with the right tools to develop new skills and help you set short and long-term goals.
At the forefront of healthcare
Whether it’s enrolling on a leadership course, or being one of the first in the country to use new medical technology, when you join us, you can be sure that your knowledge will advance with industry innovations.
Tailored career development
We invest in continuous learning and development programmes. We blend traditional classroom teaching, with a variety of methods such as on-the-job training, online learning and simulations.
A learning culture
We have a learning culture of curiosity, ownership, openness and collaboration, and we’re committed to providing learning and development opportunities for Caregivers at all levels.
